• Using your iPhone, search for "Northern Savings" in the App Store
• Select the app icon, and verify that the author of the app is Northern Savings
• Tap the icon marked "Free," then tap again when it changes to "Install"

• Using your Android device, search for "Northern Savings" on Google Play
• Select the app icon and verify that the author of the app is Northern Savings
• Tap the icon marked "Install" then tap "Accept" in the next screen

No. Since the authenticity of the app is already verified by Apple / Google Play, you won't have to go through this step to access your accounts and start banking.

Your account can only be accessed by entering your personal access code. However, if you've activated the QuickView feature, your account balances will be visible. For additional security, we recommend you keep your iPhone password protected. Please note: at any time, you can stop the mobile app from accessing your account information by un-pairing it on our banking website. As a rule, you should contact your mobile carrier right away to deactivate your phone. You may also change your personal access by contacting us.

Removing the app is as easy as tapping and holding your finger down on the Northern Savings Mobile App icon, then tapping the "X" in the top right corner.

Northern Savings Savings members who are outside of Canada or using non-Canadian mobile devices may not find the Northern Savings Savings app in iTunes. It is necessary to temporarily change the country setting in your iTunes account to access the app. See this link for instructions from Apple.

It is an easy, secure, quick and convenient way to send or receive money. Recipients are notified by email and/or text message and must login to their online banking to accept the transfer.

Actually, there is no money attached to emails or text messages. Instead, financial institutions use standard practices for safe money transfers. However, there is a risk if your account gets hacked, we strongly suggest you set up our Alerts feature on your account to protect you. 

There are no cancellation fees, however, the sending fee is non-refundable. If you cancel an e-Transfer, your account will be credited with the dollar amount of the transfer minus the sending fee.

As long as your financial institution offers the service and you use online banking, it's free to receive an Interac e-Transfer.

Recipients can still receive the money by registering with Interac and providing their banking information. The deposit usually takes four to six business days and Interac charges a $4.00 administration fee, which is deducted from the total amount of the transfer.

Yes, provided you have an account at a Canadian financial institution. However, you'll have to register with Interac and provide your banking information. The deposit usually takes four to six business days and Interac charges a $4.00 administration fee, which is deducted from the total amount of the transfer.

This is the short code from which all Interac e-Transfer text notifications are sent.

If you provide only a landline as the way to notify a recipient, you'll be informed that the transfer could not be completed. You'll need to provide new contact information – either a mobile phone number or email. If, however, you provide a landline and an email, the recipient will be notified via email.

Yes, and delegates can too.

No. In order to send and/or receive Interac e-Transfers, both senders and recipients must have accounts at Canadian financial institutions. The transfer must also be in Canadian dollars.

For recipients, it takes approximately 30 minutes for notifications to be received. As soon as the notification is received, the recipient can deposit the money. As a sender, the money is debited from your account immediately after finalizing the transfer.

You can cancel the transfer anytime until the recipient accepts it. Generally, it takes 30 minutes for notifications to be sent to recipients. To cancel a transfer, click on the 'Cancel' link beside the list of pending transfers.

If a transfer hasn't been accepted within 30 days, it will automatically expire and the sender will be notified. The sender can either click on the 'Cancel' link beside the list of pending transfers or let Interac cancel the transaction. Money will be returned to the sender within seven days of cancelling the transaction, however, fees charged at the time of sending the transfer are not reimbursable.

You can also send reminders to recipients who have yet to accept transfers by clicking on the 'Resend Notice' link beside the list of pending transfers.

Deposit Anywhere is a feature on our banking app that allows you to deposit cheques by taking a photo of them and submitting them to our financial institution, anywhere, day or night.

Deposit Anywhere is available in the Northern Savings' Banking App. Available at the App Store or Google Play Store.

Depositing a cheque with Deposit Anywhere is easy. Open up our mobile banking app, tap the “deposit” button, select the account you’d like the funds deposited to, enter the amount, take a photo of the front and back of the cheque, confirm the details and tap “submit”. The funds will then be deposited securely into your account.

No. There are no fees to use this service.

You can deposit cheques payable in Canadian Dollars and drawn at any Canadian financial institution. They must be payable to, and endorsed by, the account holder. US and Foreign currencies are not accepted.

In the rare circumstance that there is an issue with the deposit after you receive confirmation during the deposit, you will be contacted by us.

No. Once you have submitted the cheques using Deposit Anywhere, you do not need to send the cheques to the branch.

We encourage you to keep any cheques deposited through this feature for 90 days and to destroy the cheques after 120 days.

Sometimes mistakes happen. But not to worry, we will double check all the information to ensure the right amount is deposited quickly and securely into your account. If you do have any questions about the cheques you submit, you can email us at info@northsave.com or contact your branch, and we’ll be happy to assist you.

Similar to deposits at an ATM or in the branch, standard holds on items apply and the funds may require time to clear.

Yes. As a feature of our mobile banking app, Deposit Anywhere meets the same high standards as our mobile and online banking services.

Also, your Autodeposit registration could still be in "pending" status. If this is the case, you will need to go to the email sent by Interac to confirm your registration.

Yes, and delegates can too.

• Log in to your online banking or mobile banking and navigate to Interac eTransfer® and then select "Request Money".
• Add or select a contact and fill out the name and email address or mobile phone number of the person you wish to send the request to.
• Type in the specified amount you are requesting and select the account you would like the funds to be deposited into. You can also include a personalized message or invoice number with the request.