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Didn't receive your Temporary PAC mailer? Have conversion questions? Call our technical support provider (available 24 hours a day 7 days a week) at: 1.855.801.5770 or email us at info@northsave.com.

Fraud Prevention

We would like to remind members that you should never share your online banking login credentials with anyone!

Northern Savings’ employees will never call, email, write or ask you to provide your online banking password.

If you are ever uncertain about a call, tell the caller you will call Northern Savings directly, hang up, and call us at one of the numbers listed here >

New Loans Insurance Provider

At Northern Savings Credit Union, we are committed to continually evaluating and improving the products and services we offer to you. With this in mind, we would like to inform our members that effective December 1, 2021 our line of credit and loan insurance products, currently supplied through CUMIS Life Insurance Company, will be transferred to Canadian Premier Life Insurance Company (“Canadian Premier”).

For more than 60 years, Canadian Premier has been committed to providing financial security to Canadians and their families in the face of uncertainties. Canadian Premier insures more than 2 million Canadians and is an A-rated insurance company.

The move to Canadian Premier as your insurance carrier will have little, if any, impact on our members who currently have CUMIS insurance products. All of your rights and benefits remain the same and there will be no change to premiums or how members are protected.

Members who have currently have these insurance products with us will receive a letter in September and do not need to do anything to continue insurance coverage.

ePost & Text Banking Services

Northern Savings currently offers Text Banking and ePost through third party providers. It has been determined that both of these services are being used by a very small percentage of our membership, with usage continuing to decline over the years.

As a result, both Text Banking and ePost will be removed from our product offerings on November 19, 2021, members can continue to use these services until then. Learn more >

Be Aware of Spam Text Messages and Phishing

Scammers send fake text messages to trick you into giving them your personal information – things like your password, account number, or Social Insurance number. If they get that information, they could gain access to your email, financial, or other accounts. Or they could sell your information to other scammers.

If you get a text message that you weren’t expecting and it asks you to give some personal information, don’t click on any links. Legitimate companies won’t ask for information about your account by text.

If you think the message might be real, contact the company using a phone number or website you know is real, not the information in the text message. Learn about current scams >