How Interac® e-Transfer works

Sending an Interac e-Transfer

  • Login to your online banking
  • Create a profile with your email address and/or mobile phone number, if you have not already done so
  • Select 'Send Interac e-Transfer' under 'Transfers' Select a recipient, or add a new recipient profile, by entering the person's name or business name, plus an email address and/or mobile number
  • Choose if the recipient will receive an email and/or text message
  • Create a security question and answer that only you and the recipient know
  • Add a personal message (optional) but don't include the answer to the security question
  • Select an account from which to make the transfer and enter the amount
  • Send the Interac e-Transfer (your account will be debited the transfer amount immediately, plus any applicable fees)

Receiving an Interac e-Transfer

  • Ensure the link received via email or text message offers a secure connection that takes you to a site with the 'https' prefix, rather than 'http'
  • Click on the link and you'll be taken to a secure Interac website
  • Follow the instructions on the site to select [name of FI] and click 'Deposit', and you'll be redirected to our online banking login screen
  • Login to answer the security question and accept the transfer
  • Select the account where you wish to deposit the money