Management Team

Our strong senior management employees work as a team in providing service to members, providing a positive work environment for our staff, and for overseeing the performance of the Credit Union. The senior management team works with the Board of Directors to develop the Credit Union's strategic direction and management then develops plans to implement that direction.

Bob Marshall


President & CEO

Heidi Harris


Governance Officer

Bimal Patel


VP, Finance

Stefan Delloch


Senior Manager, Retail & Financial Planning Services

Tony deViveiros


Senior Manager, Retail Lending

Javier Lozano


Senior Manager, IT

Mark Mastroianni


Regional Manager, Business Services

Sarah Wright


Senior Manager, Risk & Operational Services

Lareina Grosse


Manager, Masset Branch

Grace Makowski


Manager, Terrace Branch

Vaughan New


Manager, Queen Charlotte Branch

Leonora Ciccone


Manager, Northern Savings Insurance, Prince Rupert

Sherry McColl


Insurance Manager & Coordinator Commercial Services, Terrace

Sheila West


Manager, Northern Savings Insurance, Haida Gwaii