COVID 19 - Financial Assistance

We're Here to Help.

Here at Northern Savings Credit Union we understand that members may be impacted by COVID-19 from both a health and economical perspective and we're here to help. 

  • For members with mortgages and other loans, we will be offering a deferral program for a term of up to six months on a case-by-case basis 
  • Our service fee changes were postponed until September 1, 2020 (originally set to go live on April 1)
  • We launched the Canada Business Emergency Account (CEBA) application for our business members.  Learn more >
  • Following recent rate cuts from the government, we have reduced our Prime rate three times, which currently sits at 2.45%
  • As a credit union member, you receive unlimited depositor protection from the Credit Union Deposit Insurance Corporation of British Columbia. Learn more > 
  • If you are a Collabria credit card holder and experiencing financial hardship as a result of the COVID-19 pandemic, please contact them at 1.855.341.4643

If you are an impacted member, please call your branch or send us an email at to discuss what options are available to support you, personally.

Government Relief

We encourage members to keep up-to-date on government relief measures for those impacted by COVID-19, including the Canadian Emergency Response Benefit (CERB), at these trusted websites:

Government of Canada >
BC Government >

Get Your CRA Deposits Faster

Our members can access CRA direct deposit enrollment online through our website. Sign up now to get payments from the CRA deposited directly into your account! Learn more >