COVID-19 Updates

August 24, 2021 - Update

On Tuesday, August 24, 2021, the BC Public Health Officer, announced that masks must be worn in indoor public spaces effective Wednesday, August 25, 2021.

Northern Savings will follow this mandate and starting August 25, we will require all employees and visitors to wear a mask in all indoor areas of our buildings.  

If you or anyone in your family feels sick, stay home and follow the provincial health guidelines.

Northern Savings wants to ensure you can connect with us in a way that is safe and convenient.  Transactions can continue to be completed by calling us or using our website and mobile apps, night deposit, and ATMs, or by emailing us at

If you require a face-to-face meeting, we will continue to have safety precautions in our locations including plexiglass barriers, floor distancing decals, and hand sanitizer.

Thank you for continuing to help keep our neighbours safe and heatlhy!
Hours of Operation:

Credit Union Branches & Financial Services

Hours of Operation

Masset & Queen Charlotte (Mon - Thur) 10:00am - 3:00pm
Masset & Queen Charlotte (Fri) 10:00am - 5:00pm
Prince Rupert & Terrace (Mon - Thur) 10:00am - 5:00pm
Prince Rupert & Terrace (Fri) 10:00am - 5:30pm

Insurance Services*

Hours of Operation

Masset (Tue - Thur) 10:00am - 3:00pm
Masset (Fri) 10:00am - 5:00pm
Masset (Sat) 10:00am - 3:00pm
by appointment only
Queen Charlotte (Mon - Thur) 10:00am - 4:00pm
Queen Charlotte (Fri) 10:00am - 5:00pm
Prince Rupert (Mon - Thur) 10:00am - 5:00pm
Prince Rupert (Fri) 10:00am - 5:30pm
Prince Rupert (Sat) 10:00am - 4:00pm
Terrace (Mon - Fri) 8:30am - 5:30pm
Terrace (Sat) 9:30am - 5:00pm
*We are closed on Saturday's that fall over long weekends.

Our staff are available during regular business hours to answer your calls and emails.

Helpful Links

We encourage our members to stay informed about the facts surrounding COVID-19 and recommend the following links to qualified authorities:

Stay Safe Online

We advise all members to be alert to suspicious or unrecognizable approaches from anyone claiming to be from Northern Savings, either over the phone, by email or via text. Trusted organizations will never ask you for your PIN numbers or passwords or ask you to move money from your account. If you are unsure of the legitimacy of a request, contact your branch immediately. Additionally if you are using our online services, we advise you to set up our Alerts feature.