COVID-19 Updates

Northern Savings wants to ensure you can connect with us in a way that is safe and convenient. While our branches are open, you can safely complete your transactions using our website and mobile apps, night deposit, and ATMs, or by calling or emailing us at

If you require an in-person visit, we continue to have safety precautions in our locations including: plexiglass barriers, floor distancing decals, and hand sanitizer stations. As per provincial health guidelines, masks are required in all of our locations.

Thank you for continuing to help keep our neighbours safe and healthy!

Hours of Operation:

Credit Union Branches & Financial Services

Hours of Operation

Masset & Queen Charlotte (Mon - Thur) 10:00am - 3:00pm
Masset & Queen Charlotte (Fri) 10:00am - 5:00pm
Prince Rupert & Terrace (Mon - Thur) 10:00am - 5:00pm
Prince Rupert & Terrace (Fri) 10:00am - 5:30pm

Insurance Services*

Hours of Operation

Masset (Tue - Thur) 10:00am - 3:00pm
Masset (Fri) 10:00am - 5:00pm
Masset (Sat) 10:00am - 3:00pm
by appointment only
Queen Charlotte (Mon - Thur) 10:00am - 4:00pm
Queen Charlotte (Fri) 10:00am - 5:00pm
Prince Rupert (Mon - Thur) 10:00am - 5:00pm
Prince Rupert (Fri) 10:00am - 5:30pm
Prince Rupert (Sat) 10:00am - 4:00pm
Terrace (Mon - Fri) 8:30am - 5:30pm
Terrace (Sat) 9:30am - 5:00pm
*We are closed on Saturday's that fall over long weekends.

Our staff are available during regular business hours to answer your calls and emails.

Helpful Links

We encourage our members to stay informed about the facts surrounding COVID-19 and recommend the following links to qualified authorities:

Stay Safe Online

We advise all members to be alert to suspicious or unrecognizable approaches from anyone claiming to be from Northern Savings, either over the phone, by email or via text. Trusted organizations will never ask you for your PIN numbers or passwords or ask you to move money from your account. If you are unsure of the legitimacy of a request, contact your branch immediately. Additionally if you are using our online services, we advise you to set up our Alerts feature.