We know it's an inconvenience to go through these changes; however, our new system will allow us to provide better service and keep your information even more secure.

We chose a system that provides us with a great platform to continue to build on and provide you with the new features you expect now and in the future.

Effective November 19, 2021, there will be some minor changes to some of our service fees and account packages. Please check out the changes here >

You can expect to have no changes to your automatic payments.  Everything you have set up will convert and continue to be debited from your accounts.

Our new system will show a payment three days prior to the payment due date, until then, the payment amount will appear as $0.

Each member will now have their own unique Share account. If you notice that your Share has a zero dollar balance, it is likely because you are a joint account holder and Shares were previously held jointly. We will contact you in the near future about adding your Share requirement.

There will be no changes to your direct deposits, including pensions and payrolls.  All automatic direct deposits will continue to be deposited to your accounts as they are today.

We understand that this change is an inconvenience, however, moving from member number to PAN login, provides each member with a unique way to access their accounts, which delivers an extra layer of security.

PAN login is not unique to Northern Savings, in fact most financial institutions have implemented login using debit card. 

We hope you enjoy the benefits that come with PAN login such as being able to see all your single and joint owned accounts in one view.

If you have more than one personal Northern Savings Member Card (debit card), any of your cards should work to log in to online banking. However, if you use different cards to login, you will need to set up Increased Authentication (your three security questions and answers) for each card.

If you have a business Member Card, you will use that card to access your business account.

Yes! You can choose to memorize your account on online banking, or on our app, this will allow you to only input your Access Code when accessing online banking in the future.

You simply need to check the "Memorize Account" button at the bottom of the login box.

This may be a different member number than you are used to, don’t be alarmed, some members received new membership numbers as part of the banking system conversion.

Your historical transactions, including cheque images can be found in your e-Statements found on our full online banking site.

Text banking, ePost, and USD Me-to-Me transfers will no longer be offered after the conversion. It has been determined that these services are either not being used at all, or being used by a very small percentage of our membership, with usage continuing to decline over the years. Learn more >

Yes! We have added the ability to delete same day bill payments made through online banking, as well as the ability to perform online transfers between your Canadian and US dollar accounts.

Loan and mortgage payments are now debited out of your account in the early morning. If funds are not available, our system will attempt to take the payment later in the day.